COMPREHENSIVE IT SUPPORT FOR YOUR BUSINESS

IT SUPPORT SERVICES

Start receiving Top Tier IT support today. We take over the care and support of your IT environment

so your team can stay focused on your mission.

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Dedicated Teams

Fast Personalized Support

Our personalized team structure provides you with the same people every time you need support. Your assigned team is quick to reply and proactive to ensure your team can work productively.

Rapid Response

No auto-attendants or receptionists

When you need help, you are immediately connected to the same team members every time, and they respond live, without the use of auto-attendants or receptionists.

Top Tier Support

Support straight from the top

Our goal is to enrich the lives of every user through fast, knowledgeable, technical service. We strive to be the ideal customer service example for all industries.

PROTECT YOUR BUSINESS FROM CYBER THREATS

SUPPORT FROM EVERY ANGLE

Our IT support services include top-tier security protocols to ensure your systems and data remain protected. By including items like next-generation antivirus software, OS patching, and recurring security assessments, we aim to prevent security issues before they can take hold of your systems.

With a concentration on being proactive, responsive, and comprehensive, we ensure our customers have stable IT environments so that our goals align with yours.

Our response time averages less than 60 seconds, and we guarantee you will speak to a human being within an hour of calling.

Our experts have specialized knowledge of your industry, allowing us to communicate intelligently and clearly while working through any technical challenges.

Our pricing is based on your environment, not on how long things take. We provide a fixed price that you can count on.

We want you to use us because you love us, not because a contract requires it.

WE HAVE ALL YOU NEED TO SUPPORT YOUR IT …AND YOUR PEOPLE

THE D TECH ASSURANCE PLAN

Our D Tech Assurance Plan services offer a full range of IT solutions that keep your business running smoothly.

Onsite/Remote Support

Unlimited support with no additional cost for onsite service to get you running again.

User-Focused

Unlimited support for your users and all your business computing equipment including desktops, laptops, phones, etc.

Network Infrastructure

Unlimited support and management of all network equipment including gateways, routers, networking cables, and other related hardware.

Server Environments

Unlimited support and management of server environments running applications designed for client/server architecture.

Cloud Services

Unlimited support and management of all Cloud Services such as Microsoft 365 and Office 365, AWS, Azure, and more.

Vendor Technologies

Unlimited support of vendor technologies and services.

User Devices

As your business grows and technology improves, we’re here to provide additions and replacements.

Security

Advanced agent software to prevent security breaches.

DISCOVER HOW TECHNOLOGY CAN REALLY HELP

A DEEPER UNDERSTANDING OF YOUR BUSINESS

We pride ourselves in getting to know the details of how your business works, demonstrating how technology can help, providing actionable steps towards progress, and creating solutions that enable people to accomplish more.

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RAVING FANS

Check out these reviews from our happy customers.

I work with Safety Services of America, Inc. (SSA) in Charlotte.  We provide safety/risk management consultation for construction, industry & health care.

Since 2001 D Tech has assisted me and our office manager, Bonnie Harmon, on multiple occasions and on a variety of computer issues.  D Tech has been consistently responsive and accurate in diagnosing/correcting a multitude of problems.

We consider D Tech’s fees to be fair and in line with similar vendors.  However, we have received personal coaching & advice that few vendors offer – at any price.  D Tech is methodical and patient in working with people, like us, who have limited computer knowledge/skills.

They have a great sense of humor and are always pleasant & polite.  They have pulled us out of many “predicaments” that could have adversely impacted our work flow and business.  We definitely appreciate the services that they have provided.

Robert Taylor, Safety Services USA

D Tech has provided our company, Bard Enterprises, SE, LLC very good service over the past 5 years when it comes to “getting our IT systems running” during problem times, viruses, software overloads, freeze ups, power issues, etc. D Tech is responsive and a pleasure to deal with!

Paul Bard, Bard Enterprises

D Tech is always available when I need them and they solve our problems quickly.

Mary Jane Freeman, The Davidson Learning Center